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You may order directly to Psalm Honey online, via email or WhatsApp chat with us. Simply use the links on the Home page to connect with us.
Currently, we accept :
- PayNow : UEN:53476354E or PayNow QRCode on this page
- Credit Card or PAYPAL using online shopping cart
For Singapore address, we will deliver to you within 5 days upon processing your orders and subject to product availability.
We offer free local delivery to 1 address per order, within Singapore main island for order above S$160. For local order below S$160, there will be a delivery fee of S$8 per address. Delivery service excludes Government Restricted Buildings or facilities.
For order designated for delivery outside of Singapore, shipping charges will be incurred, agreed and paid in full prior to shipment. (Shipping charges dependent of mode of transportation and vendors).
For Singapore customers, we offer 1-to-1 exchange (or product with same or lower price) if the product is returned to us within 7 days upon delivery. The exchange process shall be carried out in our designated address in Singapore.
For customer outside of Singapore, we will provide 1-way ship back 1-to-1 exchange (or products with same or lower price) if the product is returned to us within 14 days from proof of delivery by our service provider.
For all exchange requests, email agreement and proof by pictures need to be forwarded to us prior to carrying out the exchange. All products for exchange MUST not be opened or damaged.
Yes, order cancellation service is available. Customers cancelling their orders will be required to ship back un-opened and un-damaged products to our designated address in Singapore at their own cost within 14 days from proof-of-delivery. In addition, a 5% service fee (percentage from invoiced amount) will be incurred to carry out the cancellation. Refund will be processed upon receiving of the returned products and verified for good condition.
Usually, honey products do not expire. However, to comply to the requirements of Singapore Government, an indicative BEST BEFORE date will be printed on each product. The expiry dates will be dependent on the products and manufacturers which is usually more than 12 months.
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